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PCA/CFSS Steps for Success workshop

The Minnesota Department of Human Services (DHS) is in the process of transitioning from personal care assistance (PCA) to Community First Services and Supports (CFSS). During this transition time, Steps for Success training covers information from both programs. To learn more about CFSS, visit Community First Services and Supports.

Steps for Success is a three-day workshop offered to PCA and CFSS agency staff to meet the PCA/CFSS agency provider training requirements when enrolling or maintaining enrollment with Minnesota Health Care Programs (MHCP). MHCP provides these training sessions to agency staff via webinar.

Information for owners and managers

Steps for Success is required for the following individuals of non-Medicare-certified PCA provider organizations:

  • Owners (directly or indirectly involved in the day-to-day operations of the PCA business)
  • Managing employees (directly or indirectly involved in the day-to-day operations of the PCA business)

Participants who wish to attend the PCA/CFSS Steps for Success workshop must pass the PCA qualified professional test before registering for a PCA/CFSS Steps for Success workshop.

Participants must attend all three days and be in attendance from 8:30 a.m. to 4:30 p.m. each day to receive a Steps for Success certificate.

We will send an email with the link to join the online training the week before the start date of the workshop. If you do not receive this email, call the MHCP Provider Resource Center. Do not wait until the start of class to verify you received the email as you may not receive a link to the workshop at that time and will not get a certificate for attending. You will need to submit a certificate showing the provider completed the training to enroll your agency with MHCP.

Information for Qualified Professionals

If a qualified professional (QP) is not an owner or managing employee, the QP only needs to take the PCA qualified professional test to receive a certificate. The QP must meet the requirements on the PCA qualified professional criteria webpage for employment at a PCA agency. 

QPs can also manage employees or be owners of the agency. These QPs must be disclosed on the Disclosure of Ownership and Control Interest of an Entity (DHS-5259) (PDF) during enrollment.

If a QP is an owner or managing employee, the QP needs to take the PCA qualified professional test and must also register to attend the Steps for Success Workshop.

About the workshop

Additional information

Call the MHCP Provider Resource Center at 651-431-2700 or 800-366-5411 if you have issues joining the training. Make sure to call before 8:30 a.m. before the class starts for assistance.

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