FQHC and RHC Resources and MN–ITS Training

How to navigate the MHCP provider webpages to understand:

• Provider tools, forms and resources
• MHCP relationship with managed care organizations (MCO)

Find information in the MHCP Provider Manual:

• MHCP basic provider requirements 
• MHCP billing policy overview
• FQHC and RHC Provider Manual

How to use MN–ITS for the following:

• Verify member eligibility 
• Access your MN–ITS mailbox
• MHCP basic provider requirements
• Retrieve and read your remittance advice
• Submit an 837P professional claim for FQHC and RHC services
• Copy, replace or void claims
• Check a claim status

How to use the Minnesota Provider Screening and Enrollment (MPSE) Portal for the following:

• Manage user roles
• Manage address
• Manage services and credentials 

Sessions are available on the following dates from 9 a.m. to 1 p.m. and will include time for breaks and lunch. We will provide the same information on each of the following dates:

• Wednesday, Jan. 10, 2024 – Register at FQHC and RHC Resources MN–ITS Training Jan. 10, 2024. 
• Wednesday,  April 10, 2024 – Register at FQHC and RHC Resources and MN–ITS Training April 10, 2024.
• Wednesday,  July 10, 2024 – Register at FQHC and RHC Resources and MN–ITS Training July 10, 2024.
• Wednesday, Oct. 9, 2024 – Register at FQHC and RHC Resources and MN–ITS Training Oct. 9, 2024.

Before you attend the webinar:

You must have your MN–ITS username and password to access your MN–ITS account for this training. If you do not have a MN–ITS username or password, contact your organization’s MN–ITS administrator. If your organization has not yet registered for MN–ITS, use your MN–ITS Welcome letter to register and assign the delegated billing person a username and password before attending this training. Contact the MHCP Provider Resource Center if you need a copy of your letter.

We recommend providers attend the Provider Basics training offered monthly before attending this session. 

You may print or view the following session materials that will be used during the webinar.

• Remittance Advice Example (DHS-7400A) (PDF)
• How to Read the Payer Claim Control Number (DHS-3948B) (PDF)

You will receive an email with Webex information immediately after you register. Make sure you check your spam and junk folders when you look for this email.

Participants will:

• Connect to the webinar from their own computers and do not need special hardware or software
• Communicate with presenters and others in the audience using the chat feature available as part of the webinar session

Participants will need the following to attend the webinar session:

• Internet access
• Computer speakers or a headset

If you need a reasonable accommodation to participate in a training session, email dhs.provider-workshops@state.mn.us to tell us what kind of accommodations you need. We will contact you by email to confirm your request.