Assisted Living Report Card

An Assisted Living Report Card to measure and report on the quality of individual assisted living settings for housing and services paid for privately and through public programs, has been developed for Minnesota. The report card is a joint effort between the DHS Aging and Adult Services Division (AASD) and the Minnesota Board on Aging (MBA). Results will be shared with the public through the Assisted Living Report Card website and will be updated over-time as new data on quality are available.

Project Milestones

In May 2019 the Minnesota legislature provided funding to support the development of an Assisted Living Report Card, including resident and family surveys and a report card website (See M.S. 256B.439, Subd. 1, 2a, 3a, 3c, 3d, 3e, 6).
In July 2019 a national review of quality measurement in assisted living was completed under contract with the University of Minnesota (UMN). Literature Review and Environmental Scan: Identifying Quality Measures in Assisted Living (PDF).
In January 2020 a report summarizing feedback from a wide array of stakeholders on the findings from the UMN’s July 2019 report was released by AASD and MBA. Stakeholder Feedback on Identifying Quality Measures for a Minnesota Assisted Living Report Card (PDF).
In 2020 and 2021 pilot testing of resident and family satisfaction surveys in both general assisted living and memory care settings was completed under contract with Vital Research. Resident and Family Surveys for Assisted Living Project: Final Report 2021 (PDF).
In 2021 and 2022 the resident and family surveys were implemented statewide to collect data on facilities with the capacity to serve 8 or more residents, and pilot testing of data collection methods for facilities with the capacity to serve 7 or fewer residents was completed under contract with Vital Research. Resident and Family Surveys for Assisted Living Project: Final Report 2022 (PDF)
In 2022 and 2023 a second round of statewide resident and family surveys to collect data on facilities with the capacity to serve 20 or more residents was conducted under contract with Vital Research. This data will inform the first round of Resident Quality of Life and Family Satisfaction ratings which will be published on the Assisted Living Report Card at launch. Resident and Family Surveys for Assisted Living Project: Final Report 2023 (PDF)
In 2023 the University of Minnesota completed their analysis of the first two rounds of statewide resident and family survey data to provide recommendations for how to build the resident quality of life and family satisfaction measures for the AL Report Card. Building Resident Quality of Life and Family Satisfaction Measures for the MN AL Report Card (PDF)
In January 2024 the Assisted Living Report Card was publicly launched with the first round of resident quality of life and family satisfaction ratings for over 450 assisted living facilities.

Advisory Group

An Advisory Group was formed to provide input on different aspects of the report card development and implementation process.

Upcoming Project Work

Between February 2024 and February 2025, project work will include:

Conducting a third round of statewide resident and family survey data collection in assisted living facilities with the capacity to serve five or more residents.
Publishing resident quality of life and family satisfaction ratings on more assisted living facilities based on the third round of statewide resident and family surveys.
Finalizing additional measures of quality, including the resident health, safety, and staffing measures, based on state licensing inspections and other data sources.

Questions about this initiative can be directed to: dhs.aasd.hcbs@state.mn.us.