Department of Human Services Health Care Consumer Support phone numbers and addresses

Health Care Consumer Support (HCCS) is an area within the Minnesota Department of Human Services (DHS) and is responsible for assisting MinnesotaCare eligible enrollees. In addition, they also assist Medical Assistance and MinnesotaCare fee-for-services enrollees.

Helpful information for MinnesotaCare enrollees

Note these resources:

To make a MinnesotaCare premium payment online, visit DHS | Payments (state.mn.us).
For an overview of services available with your MinnesotaCare benefits see MinnesotaCare covered services.
If you have questions about your health plan or covered services, see the list of health plan member services.
When it is time for you to renew your MinnesotaCare, visit the Renew my coverage page for valuable information about the process.
Contact HCCS to report changes when everyone in your household has MinnesotaCare eligibility. Visit the Reporting changes page to learn more about when to report changes.

HCCS contact information

Phone number: 651-297-3862 (or 800-657-3672 if outside the Twin Cities area)
For those who speak little or no English, HCCS provides free interpreter services.
TTY: Use your preferred relay service

To upload documents
If any person in your household has Medical Assistance, upload documents to MNbenefits.
If everyone in your household has MinnesotaCare, upload documents to Health Care Consumer Support Document Portal for Consumers.

In-person MinnesotaCare premium payments (no eligibility help is available)
Elmer L. Andersen building
540 Cedar St.
St. Paul, MN 55101
MinnesotaCare Payment Center driving directions (DHS-4020) (PDF)

Mailing address
DHS Health Care Consumer Support
PO Box 64252
St. Paul, MN 55164-0252

Premium information
MinnesotaCare premiums

Fax
651-431-7500